Stern Rubber Company’s goal is not to just meet our Customer’s expectations – we plan to exceed them. We understand that there is a critical difference between lowest price and best value – and it is our goal to deliver the best value and highest quality possible.
Stern Rubber Company obtained ISO 9001:2008 certification in June of 2013. In September of 2016, we obtained certification. In September of 2018, we obtained certification to ISO 9001:2015.
The Quality Department plays an active, up-front role, in review of projects and determining and defining process capabilities. Purchasing and Technical Departments work together, so we can do things right – the first time.
Stern Rubber Company utilizes APQP processes, we monitor and track internal Key Indicators- and we use the information to evaluate our current Quality System, identify areas for improvements, and to plan for future needs. In addition to inspection and documentation, the Stern Rubber Quality Department assists in the testing of compounds to ensure formula control and product compliance.
Stern also offers an off-shore option for product. Our Purchasing and Quality Departments work closely with approved suppliers in China, to provide custom rubber parts that will meet all requirements. We visit the facilities, verify product, and communicate regularly with our off-shore supply base.
At Stern Rubber Company, we are continually looking to invest in equipment, upgrades, training- to keep up with our current Customer’s requirements and expectations- to improve our internal processes and keep costs down – and to keep us prepared for new opportunities.
Our promise is to sit down with you to identify opportunities and set realistic targets that help you reach your purchasing goals.
Stern Rubber Company proudly holds ISO 9001:2015 certification.
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